1. Comply with the applicable legal requirements of the UNE-EN-ISO 9001:2015 standard, as well as the requirements of "interested parties" and other agreements signed by the company.

2. Implement, maintain, and continually improve our quality management system to control risks and improve efficiency.

3. Direct and orient our processes towards customer satisfaction, prioritizing the listening of their needs.

4. Focus on the continuous improvement of all the company's internal processes.

5. Build loyalty among our internal and external clients, increasing their trust in the organization and achieving their satisfaction. Our goal is to evolve from satisfied customers to loyal customers.

6. Integrate and promote the participation and awareness of our collaborators about the importance of their activities in the quality of the services provided.

7. Collaborate with suppliers who support continuous improvement of the quality management system and ensure that their processes and activities are aligned with this policy.