Facility Services
Buildings and businesses
Ancillary Services
Concierge
CONCIERGE COMPANY
Grupo Nordeste is a leading concierge company to offer you the best concierge and access control service in your facilities.
We have a large team of concierges and access controllers trained and experienced in all functions to ensure a complete and excellent service to your customers.
Among other skills, our concierge company guarantees excellent customer service. Assertive communication and responsibility are essential values to achieve customer loyalty and business performance.
Grupo Nordeste offers you a team of professional concierge trained to perform the tasks of:
The concierge and access control service is available 24 hours a day, night, weekdays and holidays. In addition, our team has linguistic training so they can develop the tasks in several languages according to the needs requested by the client.
QUALIFIED CONCIERGE STAFF
The concierge of Grupo Nordeste are qualified personnel, with experience in the sector and in the tasks to be performed.
From the management staff of our company to the coordinators, concierges and access controllers, they are continuously trained to guarantee successful results. We have our own training academy, where we train in first aid and all specialties in protocol and access control.
With all this, we can guarantee a comprehensive risk management, self-protection plan, fire extinguishing services, medical services and all the necessary equipment with accredited personnel.
CONCIERGE COMPANY IN BARCELONA
Grupo Nordeste is your concierge company in Barcelona with more than 20 years of experience in the sector.
Bearing in mind that the quality of services is preceded by the adequate selection of personnel and their training, we always make an analysis of each position to be filled. Thus, from our concierge company in Barcelona we look for the staff with the skills and knowledge that each facility and service requires.
Concierge service and access control:
HOTEL CONCIERGE STAFF
Are you looking for concierge staff, receptionists or access controllers for your hotel? Grupo Nordeste is the company you need!
With more than two decades of experience in the industry, our company offers a professional and certified concierge service for your hotel chain.
With continuous training, the hotel concierge staff has the ability to perform the following tasks to ensure the success and smooth operation of your hotel chain:
In addition, Grupo Nordeste offers personalized reception, concierge and access control services according to the client’s needs. Contact our team now and ask for the budget that best suits your requirements.
HOTEL SERVICES FOR VIP ESCORT SERVICES FOR HOTELS
In addition to offering concierge staff and access controllers for your hotel, Grupo Nordeste also has a service for VIP hotels.
The most relevant personalities of your hotel need a special and discreet treatment. We take care of them and take care of every detail of their stay in the city, making them feel cared for at all times.
In Grupo Nordeste we know that the integral security for personalities in a hotel involves establishing a discreet communication with the Hotel Security Department or the person responsible for it, without forgetting the doormen and belly boys.
In our company we select highly qualified personnel for hotels to perform the service of accompanying personalities staying in hotels.
Our Security Directors, together with the hotel, will organize and coordinate information on emergency access, infirmary, fire equipment, evacuation routes, parking lots, heliport access, conference rooms, loading and unloading areas, among others.
CONTROLLERS AND CONCIERGES FOR CAMPGROUNDS
If you are looking for access controllers, receptionists and concierges for campsites that can develop all the functions you need, Grupo Nordeste is the selected company for your business.
We successfully guarantee access controllers and concierges for campsites with knowledge in the sector and the necessary training to develop all the required tasks in your campsite.
The concierge will not only be in charge of welcoming visitors (in different languages!), but they can also perform maintenance and supervision tasks to offer an excellent concierge service to your facilities.
The tasks to be performed and the competencies of the concierge of Grupo Nordeste are:
The objective of our concierges and receptionists is to provide professional and assertive customer service, in order to increase the loyalty of users and their return to the campsite.
We know that empathy and flexibility, as well as responsibility and professionalism are indispensable skills for the tasks.
We adapt to your schedules and make flexible working hours, including day and night shifts for your campsite, as well as weekdays and holidays throughout the season.
TRAINED PERSONNEL
The concierge of Grupo Nordeste are qualified personnel, with experience in the sector and in the tasks to be performed thanks to our more than 20 years of experience.
All the concierge staff of our team is continuously trained to guarantee successful results. We have our own training academy. In it, we train in first aid and all protocol specialties.
With all this, we can guarantee a comprehensive risk management, self-protection plan, fire extinguishing services, medical services and all the necessary equipment with accredited personnel.
CONCIERGE FOR PUBLIC ADMINISTRATION
Is your municipality or institution looking for concierge to cover reception, supervision and maintenance tasks?
In Grupo Nordeste we have a large team of professional concierge to offer a qualified and experienced concierge service to your institution.
Our great potential is based on our staff. We offer continuous training to professionals, from management personnel to coordinators and access controllers, with the objective of offering a service that guarantees the best quality to our client.
In this way, the concierge of Grupo Nordeste who work in public administration, such as City Councils or public institutions, develop the following tasks:
SUCCESS STORIES OF GRUPO NORDESTE’S CONCIERGE PERSONNEL
After more than 20 years of experience, we are endorsed by numerous cases of success in public institutions by our team:
CONCIERGE FOR SCHOOLS
Are you looking for concierge for schools or institutes? We have the team you are looking for to ensure the maintenance and supervision of the facilities, as well as the access control of your school.
We have more than 20 years of experience in concierge services and access control. We have a team of concierge for schools and institutes specialized and in continuous training with the ability to perform excellently all the tasks required for your school.
Some of the functions of school conciergeare:
We adapt to your schedule and work flexible shifts, including day and night shifts to ensure the best service at your school.
CONCIERGE SERVICE AND ACCESS CONTROLLERS
Grupo Nordeste not only offers concierge services and personnel for your institute or school, but we also have trained professionals to guarantee access control and prevent risks in your facilities.
If you are looking for concierge for schools or institutes, Grupo Nordeste is the company you need to ensure the access control of your center.
ACCREDITED TRAINING AND INTEGRATED MANAGEMENT
The great potential of Grupo Nordeste is based on the continuous training we offer to our team of employees, from management to coordinators and access controllers. All our concierge for schools and institutes are qualified and trained personnel with experience to guarantee the best results.
In addition, another aspect that sets us apart is that at Grupo Nordeste we can guarantee integral risk management, fire extinguishing services, medical services and all the necessary equipment with accredited personnel.
By working with us
you benefit from
Personalized Service
Safety and Reliability
Efficiency and cost-effectiveness
